{"id":348,"date":"2025-11-02T02:25:32","date_gmt":"2025-11-02T02:25:32","guid":{"rendered":"https:\/\/bellenza.shop\/?page_id=348"},"modified":"2025-11-06T05:31:50","modified_gmt":"2025-11-06T05:31:50","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/bellenza.shop\/?page_id=348","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\">Shipping Policy<\/h1>\n\n\n\n<p>At Bellenza, we are committed to providing our customers with clear, reliable, and transparent shipping information. This policy explains how orders are processed, shipped, and delivered within the United States.<\/p>\n\n\n\n<p><strong>Order Processing:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cut-Off Time: Orders placed before 5:00 PM (GMT-05:00) on business days (Monday\u2013Friday) begin processing the same day.<\/li>\n\n\n\n<li>Orders placed after 5:00 PM, on weekends, or on public holidays begin processing the next working day.<\/li>\n\n\n\n<li>Processing Time: 1\u20132 business days.<\/li>\n<\/ul>\n\n\n\n<p><br>If additional time is required to process an order, customers will be informed promptly via email.<\/p>\n\n\n\n<p><strong>Shipping Coverage:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Bellenza currently ships only within the United States.<\/li>\n\n\n\n<li>We do not offer international shipping at this time.<\/li>\n<\/ul>\n\n\n\n<p><strong>Shipping Charges:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A fixed shipping fee of $30 applies to all orders, regardless of order size, quantity, or delivery location within the United States.<\/li>\n\n\n\n<li>The total shipping cost is displayed at checkout before order confirmation.<\/li>\n\n\n\n<li>Any temporary promotions related to shipping will be clearly stated on our website.<\/li>\n<\/ul>\n\n\n\n<p><strong>Transit Time &amp; Delivery Estimates:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Standard Transit Time: 3\u20137 business days (after dispatch).<\/li>\n\n\n\n<li>Total Delivery Time: 4\u20139 business days (Processing + Transit).<\/li>\n\n\n\n<li>Delivery may vary depending on location:\n<ul class=\"wp-block-list\">\n<li>Urban and metropolitan areas: typically faster.<\/li>\n\n\n\n<li>Rural or remote areas: may require additional days.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p><br>Please note: Delivery timelines are estimates and may be affected by courier delays, severe weather, or peak holiday seasons.<\/p>\n\n\n\n<p><strong>Order Tracking:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once dispatched, customers will receive a shipping confirmation email containing the tracking number and courier details.<\/li>\n\n\n\n<li>Tracking updates may take up to 24 hours to appear on the courier\u2019s website.<\/li>\n<\/ul>\n\n\n\n<p><strong>Delivery Responsibility:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once an order has been handed to the courier, Bellenza is not responsible for delays caused by third-party carriers.<\/li>\n\n\n\n<li>If the courier confirms delivery but the package is not received, customers should contact the courier directly. Bellenza will assist by providing shipment details.<\/li>\n<\/ul>\n\n\n\n<p><strong>Incorrect or Incomplete Address:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customers are responsible for ensuring that the shipping address provided at checkout is complete and accurate.<\/li>\n\n\n\n<li>Bellenza is not liable for delays, lost shipments, or additional costs resulting from incorrect or incomplete addresses.<\/li>\n\n\n\n<li>If a package is returned due to incorrect details or failed delivery attempts, the customer may be charged an additional $30 re-shipping fee.<\/li>\n<\/ul>\n\n\n\n<p><strong>Undeliverable or Returned Packages:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If a package is returned as undeliverable (e.g., repeated failed delivery attempts, inaccessible location, or refusal of delivery), Bellenza will notify the customer.<\/li>\n\n\n\n<li>Customers may request reshipment, subject to payment of an additional $30 shipping fee.<\/li>\n<\/ul>\n\n\n\n<p><strong>Signature Requirement:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For security reasons, certain orders may require a signature upon delivery.<\/li>\n\n\n\n<li>Customers are responsible for ensuring that someone is available to receive and sign for the package if required by the courier.<\/li>\n<\/ul>\n\n\n\n<p><strong>Lost, Damaged, or Stolen Packages:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customers must report any lost or damaged package within 7 business days of the expected delivery date.<\/li>\n\n\n\n<li>Bellenza will assist in filing a claim with the courier. Resolution timelines depend on the carrier\u2019s investigation.<\/li>\n\n\n\n<li>Bellenza cannot be held responsible for packages confirmed as \u201cdelivered\u201d by the courier but later reported as stolen.<\/li>\n<\/ul>\n\n\n\n<p><strong>Shipping Limitations:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Bellenza does not ship to P.O. Boxes, APO\/FPO\/DPO addresses.<\/li>\n\n\n\n<li>Deliveries may not be possible to certain restricted or remote areas. Customers will be contacted if this affects their order.<\/li>\n<\/ul>\n\n\n\n<p><strong>Partial Shipments:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In rare cases, orders containing multiple items may be shipped in separate packages.<\/li>\n\n\n\n<li>Customers will be informed in advance if partial shipments are required.<\/li>\n<\/ul>\n\n\n\n<p><strong>Exchanges:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Please note that Bellenza does not accept exchanges.<\/li>\n\n\n\n<li>Customers seeking resolution should review our Return &amp; Refund Policy for eligibility and instructions.<\/li>\n<\/ul>\n\n\n\n<p><strong>Questions About Shipping?<\/strong><\/p>\n\n\n\n<p>For any questions regarding shipping, delivery timelines, or order tracking, our customer support team is available to assist during business hours.<\/p>\n\n\n\n<p><strong>Business Information:<\/strong><br><br><strong>Business Name: <\/strong>Bellenza<br><strong>Business Hours: <\/strong>Monday \u2013 Friday, 9:00 AM \u2013 5:00 PM (GMT-05:00)<br><strong>Business Email:<\/strong> <a href=\"mailto:info@bellenza.shop\">info@bellenza.shop<\/a><br><strong>Business Address:<\/strong>\u00a0<a href=\"https:\/\/maps.app.goo.gl\/m7uKhM4sMNcDGLUf8\">570 Country Road 906 Alvin, TX 77511, USA<\/a><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Shipping Policy At Bellenza, we are committed to providing our customers with clear, reliable, and transparent shipping information. This policy<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-348","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/bellenza.shop\/index.php?rest_route=\/wp\/v2\/pages\/348","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bellenza.shop\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bellenza.shop\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bellenza.shop\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bellenza.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=348"}],"version-history":[{"count":5,"href":"https:\/\/bellenza.shop\/index.php?rest_route=\/wp\/v2\/pages\/348\/revisions"}],"predecessor-version":[{"id":2932,"href":"https:\/\/bellenza.shop\/index.php?rest_route=\/wp\/v2\/pages\/348\/revisions\/2932"}],"wp:attachment":[{"href":"https:\/\/bellenza.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=348"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}